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Alex, D P, Al Hussein, M, Bouferguene, A and Fernando, S (2010) Artificial Neural Network Model for Cost Estimation: City of Edmonton’s Water and Sewer Installation Services. Journal of Construction Engineering and Management, 136(07), 745–56.
Bashir, H A (2010) Removal of Redundant Relationships in an AON Project Network for Evaluating Schedule Complexity. Journal of Construction Engineering and Management, 136(07), 787–93.
Chiang, Y H, Cheng, E W L and Lam, P T I (2010) Employing the Net Present Value-Consistent IRR Methods for PFI Contracts. Journal of Construction Engineering and Management, 136(07), 811–4.
El-Anwar, O, El-Rayes, K and Elnashai, A S (2010) Maximizing the Sustainability of Integrated Housing Recovery Efforts. Journal of Construction Engineering and Management, 136(07), 794–802.
El-Gohary, N M and El-Diraby, T E (2010) Domain Ontology for Processes in Infrastructure and Construction. Journal of Construction Engineering and Management, 136(07), 730–44.
Gallego, E, Fuentes, J M, Ramírez, A and Ayuga, F (2010) Design of Tall Formworks by a Finite-Element Model. Journal of Construction Engineering and Management, 136(07), 803–10.
Hartmann, T and Levitt, R E (2010) Understanding and Managing Three-Dimensional/ Four-Dimensional Model Implementations at the Project Team Level. Journal of Construction Engineering and Management, 136(07), 757–67.
Kim, A and Arditi, D (2010) Performance of MBE/DBE/WBE Construction Firms in Transportation Projects. Journal of Construction Engineering and Management, 136(07), 768–77.
Oo, B, Drew, D S and Lo, H (2010) Modeling the Heterogeneity in Contractors’ Mark-Up Behavior. Journal of Construction Engineering and Management, 136(07), 720–9.
Yang, J, Shen, G Q, Drew, D S and Ho, M (2010) Critical Success Factors for Stakeholder Management: Construction Practitioners’ Perspectives. Journal of Construction Engineering and Management, 136(07), 778–86.
- Type: Journal Article
- Keywords: Construction industry; Owners; Comparative studies; Hong Kong; Critical success factors (CSFs); Stakeholder management; Comparative analysis; Construction; Hong Kong;
- ISBN/ISSN: 0733-9364
- URL: https://doi.org/10.1061/(ASCE)CO.1943-7862.0000180
- Abstract:
Although various factors have been identified as important for accomplishing successful stakeholder management, few studies appear to have undertaken a comparative analysis of practitioners’ views on the relative importance of critical success factors (CSFs) for stakeholder management in construction projects. In an attempt to fill this research gap, a questionnaire survey was conducted in Hong Kong to collect the opinions of construction practitioners regarding the relative importance of CSFs for stakeholder management. Findings from this study show that all 15 selected CSFs are regarded as critical by most respondents for the success of stakeholder management in construction projects. The factor regarding social responsibilities is considered most important for managing stakeholders. Although correlations between CSFs and types of projects and organizations were statistically significant, these were not particularly strong. Also, even though there is a general consensus on the rankings of the CSFs among different respondents, the detailed pairwise comparisons actually show the existence of a few differences in perceptions on the relative importance of the CSFs. Therefore, the working priorities of project managers for managing stakeholders are context specific, depending on the nature, client sector, and cost of the project, and also on their organizations and management levels in the organization. These findings should help project managers become more aware of their responsibilities and the relative importance of issues for management stakeholders.